Crisis Support

Support and Advice

We have gathered a list of local drop-in services for people who are in crisis. Edinburgh churches are hearing the call to mission, to open their doors and get involved in outreach, which is impacting our city.

Dashed Line (Pink Alt)

Samaritans of Edinburgh and the Lothians

Usual hours open to receive callers at the door: 9am-10pm.

25 Torphichen Street Edinburgh EH3 8HX

  • Local Branch: 0131 221 9999 (local call charges apply)
    National telephone: 116 123 (this number is free to call)
Support and Advice Feature Image
Support and Advice Feature Image

Citizen Advice Edinburgh (CAE)

For money (debt, benefits, tax) Family (relationships, health, housing, education) Daily life (employment, consumers affairs, communication, travel) Your rights (civil rights, immigration, legal rights and responsibilities)

  • Dundas Street: 58 Dundas Street, EH3 6QZ
    Appointments only or call for drop in times: 0131 558 3681
  • Leith: 23 Dalmeny Street, EH6 8PG
    Appointments only or call for drop in times: 0131 554 8144
  • Pilton: 661 Ferry Road, EH4 2TX
    Appointments only or call for drop in times: 0131 202 1153
  • Portobello: 8a-8b Bath Street, EH15 1EY
    Appointments only or call for drop in times: 0131 669 9503
  • Gorgie/Dalry: Fountainbridge Library Building, 137 Dundee Street, EH11 1BG
    Appointments only call: 0131 474 8081

For help with electricity and gas issues call: 07825 519 081

Find other crisis support

> Free Food without a Referral
> Housing and Homelessness Support
> Help with Emergency Money or Debt
> Help with Addiction
> Help for Women in Sex Work


If you know of a community outreach activity that isn’t on our list, please contact us with details so that we can add it.

Please note that this information was correct before the Covid-19 pandemic, please check with the service provider to see if their services have now been cancelled or changed.